ORDER & RETURN POLICY

return policy

If you have any questions, feel free to contact us at 469-314-4051 to answer any questions you may have about the return and shipping policy. We would love to help you feel more comfortable with your purchase. If anything is damaged at the time of delivery due to shipping or anything defective(it needs to be noted at time of delivery), the manufacture will send you a new one or fix the reminding one if the issue is small. It has to be noted at the time of delivery. We do not accept returns and orders cannot be canceled after the item/items been shipped (all custom/oversized mattresses and bed frames orders are not refundable) . If rejected or do not accept the item that is not damaged at time of delivery, there is a fee listed below.

  • Accessories, comforters, sheets, pillows and mattress protectors cannot be returned,
  • Please note that all adjustable bed sales are final and cannot be returned after shipped .
  • Please note that all mattresses  sales are final can cannot be returned after shipped.
  • Custom made products are not returnable or able to cancel after the item has been ship.
  • Each mattress rejected after shipped without damage  at time of delivery fee is $250 per mattress
  • Each adjustable bed rejected after shipped without damage at time of delivery fee is $600.00 per base